Creating an Invoice and Invoice Credit notes in Evolv WMS
Key Behaviors
Invoices
Only invoices moved from Draft → Invoice are posted to Xero.
Draft invoices never sync.
When created, Evolv fetches the Xero invoice number and uses it on the Evolv invoice.
A direct “Open in Xero” link is available.
Invoices cannot be re-approved; they move forward only once from Draft to Invoice.
Voiding an invoice in Evolv voids it in Xero.
VAT options are supported, including No VAT selection when applicable.
If an invoice already has a payment in Xero and Evolv tries to update it, the update will fail and the Xero error will be displayed.
If an invoice has been voided in Xero, any update attempt from Evolv will also fail with the Xero error shown in Evolv.
Credit Notes
Credit Notes created in Evolv are posted to Xero.
Credit Notes cannot be edited after creation.
Voiding a Credit Note in Evolv voids it in Xero.
Customers and suppliers referenced in invoices or bills are automatically created or updated in Xero Contacts.
If a customer/supplier is archived in Xero, Evolv will warn about the archive state during posting.
Parts / Inventory
Payments
Payments are not pushed from Evolv to Xero.
Payments applied directly in Xero remain in Xero only.
If an invoice with a Xero-side payment is later updated in Evolv, the sync will fail and display the error returned by Xero.
Error Handling
If a sync fails, a red error bar is displayed in Evolv.
Failed transactions appear under Accounting Events, where they can be re-synced once the issue is corrected.
Creation Date: Sep 10, 2025
Created By: Aidan Quin
2. Click on Create Quick Invoice
3. Search an existing customer or create a new one
6. Click on Add new service category
7. Click on Add to add a service category
9. Click on Add Item
NB: If you want to add more than one item you need to click it again
10. Populate the Quick invoice
11. Selecting No VAT on a line Item
13. Populate a consumables amount
14. Click on dropdown trigger to select a discount
15. Click on Discount as %
16. Populate the percentage
17. Click on Generate Invoice
This will generate a Draft invoice , you will need to finalize this invoice in order for it to Submit to Xero.
19. Populate the invoice due date followed by proceed
The invoice due date also pulls through top Xero
20. View the Invoice number
This invoice number will be pulled from Xero to match its sequence.
✅ The Invoice has now been submitted
21. Click on Accounting Events
This is where we will view if theres any errors.
22. Check Show all accounting events
✅ Creating a Credit note on the Invoice
24. Click on Other Actions
25. Click on Create Credit Note
26. Select the Credit note Date
27. Populate the Credit note amount
"Enter the amount you wish to credit. To credit only a specific part, use the bin icon to remove the parts you don’t want credited.
29. Click on Yes, I'm sure
ℹ️ Deleting the Credit Note
30. Select the Dustbin
When you delete this credit note it will be voided on Xero
32. View All the Accounting Events so Far
ℹ️ Other Actions
33. Click on Other Actions
34. Click on Open
Clicking ‘Open’ will display the invoice in Xero.
35. Click on Void Invoice
Clicking ‘Void’ will Void the invoice in Xero.
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