Creating an Invoice and Invoice Credit notes in Evolv WMS

Creating an Invoice and Invoice Credit notes in Evolv WMS

Key Behaviors

Invoices

  • Only invoices moved from Draft → Invoice are posted to Xero.

  • Draft invoices never sync.

  • When created, Evolv fetches the Xero invoice number and uses it on the Evolv invoice.

  • A direct “Open in Xero” link is available.

  • Invoices cannot be re-approved; they move forward only once from Draft to Invoice.

  • Voiding an invoice in Evolv voids it in Xero.

  • VAT options are supported, including No VAT selection when applicable.

  • If an invoice already has a payment in Xero and Evolv tries to update it, the update will fail and the Xero error will be displayed.

  • If an invoice has been voided in Xero, any update attempt from Evolv will also fail with the Xero error shown in Evolv.


Credit Notes

  • Credit Notes created in Evolv are posted to Xero.

  • Credit Notes cannot be edited after creation.

  • Voiding a Credit Note in Evolv voids it in Xero.


Contacts

  • Customers and suppliers referenced in invoices or bills are automatically created or updated in Xero Contacts.

  • If a customer/supplier is archived in Xero, Evolv will warn about the archive state during posting.


Parts / Inventory

  • Any parts used in invoices or bills in Evolv are pushed into Xero’s Products and Services.

  • This allows Xero to track part movement and usage.


Payments

  • Payments are not pushed from Evolv to Xero.

  • Payments applied directly in Xero remain in Xero only.

  • If an invoice with a Xero-side payment is later updated in Evolv, the sync will fail and display the error returned by Xero.


Error Handling

  • If a sync fails, a red error bar is displayed in Evolv.

  • Failed transactions appear under Accounting Events, where they can be re-synced once the issue is corrected.

Creation Date: Sep 10, 2025
Created By: Aidan Quin

1. Click on Create New

Click on Create New

2. Click on Create Quick Invoice

Click on Create Quick Invoice

3. Search an existing customer or create a new one

Search an existing customer or create a new one

4. Select the customer

Select the customer

5. Select a Vehicle

Select a Vehicle

6. Click on Add new service category

Click on Add new service category

7. Click on Add to add a service category

Click on Add to add a service category

8. Click on Add to quote

Click on Add to quote

9. Click on Add Item

NB: If you want to add more than one item you need to click it again

Click on Add Item

10. Populate the Quick invoice

Populate the Quick invoice

11. Selecting No VAT on a line Item

Selecting No VAT on a line Item

12. Select a VAT type

Select a VAT type

13. Populate a consumables amount

Populate a consumables amount

14. Click on dropdown trigger to select a discount

Click on dropdown trigger to select a discount

15. Click on Discount as %

16. Populate the percentage

Populate the percentage

17. Click on Generate Invoice

This will generate a Draft invoice , you will need to finalize this invoice in order for it to Submit to Xero.

Click on Generate Invoice

18. Scroll to the bottom and Finalize the Draft invoice by clicking "Create Invoice"

19. Populate the invoice due date followed by proceed

The invoice due date also pulls through top Xero

Populate the invoice due date followed by proceed

20. View the Invoice number

This invoice number will be pulled from Xero to match its sequence.

View the Invoice number

✅ The Invoice has now been submitted

21. Click on Accounting Events

This is where we will view if theres any errors.

Click on Accounting Events

22. Check Show all accounting events

Check Show all accounting events

23. View the Status

View the Status

✅ Creating a Credit note on the Invoice

24. Click on Other Actions

Click on Other Actions

25. Click on Create Credit Note

Click on Create Credit Note

26. Select the Credit note Date

Select the Credit note Date

27. Populate the Credit note amount

"Enter the amount you wish to credit. To credit only a specific part, use the bin icon to remove the parts you don’t want credited.

Populate the Credit note amount

28. Click on Submit

Click on Submit

29. Click on Yes, I'm sure

Click on Yes, I'm sure

ℹ️ Deleting the Credit Note

30. Select the Dustbin

When you delete this credit note it will be voided on Xero

Select the Dustbin

31. Click on Yes

Click on Yes

32. View All the Accounting Events so Far

View All the Accounting Events so Far

ℹ️ Other Actions

33. Click on Other Actions

Click on Other Actions

34. Click on Open

Clicking ‘Open’ will display the invoice in Xero.

Click on Open

35. Click on Void Invoice

Clicking ‘Void’ will Void the invoice in Xero.

Click on Void Invoice

36. Click on Ok

Click on Ok


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